Privacy Policy

DHB Events is a charitable events organisation operating in Dorset and Hampshire, United Kingdom. We organise fundraising events to support local charities and community causes. For any data protection enquiries, you can contact us at enquiries@dhbevents.co.uk or by telephone on +44 7869 756059.

We may collect and process the following personal data:

• Contact information: name, email address, telephone number and postal address, provided when you contact us through our website, purchase event tickets or register for events.
• Event participation data: dietary requirements, accessibility needs, auction bids and payment details relating to event attendance.
• Website usage data: information about how you use our website, including your IP address, browser type, pages visited and time spent on the site, collected through cookies and similar technologies.
• Communication data: any correspondence you send to us, including emails and contact form submissions.
• Newsletter subscriptions: your email address when you subscribe to receive updates about our events.

We use personal information for the following purposes:

• To process and manage event registrations, ticket purchases and auction participation.
• To respond to enquiries submitted through our website contact form.
• To send you information about upcoming events, if you have opted in to receive such communications.
• To administer and fulfil auction prizes and charitable donations.
• To improve our website and services based on usage patterns and feedback.
• To comply with our legal obligations and protect our legitimate interests.

We process your personal data on the following legal grounds under the UK General Data Protection Regulation (UK GDPR):

• Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as receiving our newsletter.
• Contract: where processing is necessary for the performance of a contract, such as event ticket purchases or auction participation.
• Legitimate interests: where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Legal obligation: where we need to process your data to comply with a legal requirement.

We do not sell, rent or trade your personal information to third parties. We may share your data in the following limited circumstances:

• Auction prize donors: where necessary to facilitate delivery of auction items, we may share your contact details with the relevant prize donor.
• Service providers: we may share data with trusted third-party providers who assist us in operating our website, processing payments or sending communications (e.g. email service providers). These providers are bound by contractual obligations to keep your data secure.
• Legal requirements: we may disclose your information if required to do so by law or in response to a valid request from a law enforcement or governmental authority.
• Nominated charities: aggregate, anonymised data may be shared with our partner charities for reporting purposes. This data will not identify you personally.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include secure data storage, encrypted communications where applicable and restricted access to personal data on a need-to-know basis.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Contact form enquiries are typically retained for up to two years. Event participation records may be retained for up to six years for financial and legal compliance purposes. Newsletter subscription data is retained until you unsubscribe.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our website.

We may use the following types of cookies:

• Essential cookies: necessary for the website to function properly and cannot be switched off.
• Analytics cookies: help us understand how visitors use our website by collecting anonymous usage data.
• Functional cookies: enable enhanced functionality and personalisation, such as remembering your preferences.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: the right to request a copy of the personal data we hold about you.
• Right to rectification: the right to request correction of any inaccurate or incomplete personal data.
• Right to erasure: the right to request deletion of your personal data in certain circumstances.
• Right to restrict processing: the right to request that we limit the processing of your personal data.
• Right to data portability: the right to receive your personal data in a structured, commonly used format.
• Right to object: the right to object to processing of your personal data, including for direct marketing purposes.
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at enquiries@dhbevents.co.uk. We will respond to your request within one calendar month.

Our website may contain links to external websites, including those of our partner charities and event venues. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policy of every website you visit.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: enquiries@dhbevents.co.uk
• Telephone: +44 7869 756059

If you are not satisfied with our response to any data protection concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.